Q:DOES FIREPLACE WEST HAVE A STORE?

A:Yes, ONLINE since 2012.. Fireplacewest.ca features in home shopping with great personal service. Our Gallery showcases our best gas fireplace projects for you. I (Christopher Robin) will come to your home and talk fireplace projects..
We enjoy Best Price relationships with local Dealers to give competitive pricing.  Popular units that we supply are Napoleon, Regency and lately a lot of Valor inserts and fireplaces.

Shopping with FW is like online lite. Most of our clients know what they want and we get it. We are big on helping you with what works in your home. Over 130 FIVE STAR reviews on Homestars and Google, numerous Homestars awards.

Q:IS FIREPLACE WEST LICENSED AND INSURED?

A:Fireplace West is a TSSA Ontario Fuels Safety Contractor (FS R0076507292). FW is required to employ gas technicians.   Matt Hetherington, is a G3 Gas Tech.  The owner, Robin Hetherinton is a multi fuel Gas Tech G2, holds a Sheetmetal designation and has a BA (Guelph).  Fireplace West is a Trade Name like Tim Hortons.  The full legal name is Robin's Construction Services LTD O/A (operating as) Fireplace West .  We carry 5 million dollars liability insurance with Federated insurance of Canada and  are registered with WSIB.  We bank at RBC (80's).

Q:WHAT IS YOUR WARRANTY?

A:FW gives a full one year parts and labour on all fireplaces/stoves that we supply and install. Any factory warranties are honoured by the local dealer. Since 2012, Fireplace West clients have spent almost nothing on service. Our mission is none to zero warranty work. Cleanings are extra.

Q:DOES FIREPLACE WEST DO ANYTHING BESIDES INSTALL AND FINISH FIREPLACES?

A:We also do BBQ lines and the odd gas furnace.

Q:WHAT ARE THE TRENDS FOR 2021?

A:Wood to Gas Fireplace Swaps!!!   From the late 80's, Minto, Richcraft et al., have designed their kitchens beside an open family room with those zero clearance wood fireplaces (now rotting).  For approx $7500 we are removing the wood fireplaces and doing a 2021 gas fireplace update that you will use 250 days of the year.  Now you have a new first floor, not just a kicked up kitchen. Will we be doing more Linear fireplaces?  Very expensive
Something new with the Covid-19, more people are concerned with being prepared, heat and hydro. Our fireplaces are an awesome source of alternate heat in power outages.

FINALLY, the Real Estate industry is catching onto the poor condition of all of those 80's and 90's zero clearance wood fireplaces.  They are booking one of our wood to gas swaps for an updated, 2021 look.  They have also eliminated a future "condition of sale", two day Reno.

Q:DO YOU HAVE ANY OTHER CONTACT INFORMATION?

A:Email robin@fireplacewest.ca
Phone: 613-720-3186.      

Call ANYTIME. Sometimes though, we are 30' in the air dropping a fireplace liner down a chimney and  need that other hand to hold onto a ladder. Not every call gets answered right away.