Service We Offer
Covid-19.. Life is too slow. In lockdown since early March we are now doing quotes and will look at installations in August. I apologize to the projects caught in limbo. Total awe and thanks to our government, Dr Tam, all of the first responders. Be kind and play nice.
robin@fireplacewest.ca. 613-720-3186.
We are available anytime by phone, email robin@fireplacewest.ca, Skype. Virtual appointments?
SERVICE QUERIES. OUR MANTRA IS “NONE TO ZERO” WARRANTY WORK. Our service work tends to be over the phone “change your batteries” in 1.the hand remote and 2.the receiver box within the fireplace. That advice works for any of our Valor, Napoleon projects where there is a hand remote. Sometimes you might need to re synchronize the hand remote with the receiver box inside the fireplace. With the slide set in the middle (remote), press Reset or Learn button on receiver box and within 20 seconds, press on/off on the hand remote.
Napoleon gas fireplace models like the GX36NTRE, GX42NTRe can be restarted by 1.unplugging and 2.removing the battery backup. Wait 30 seconds and plug back in. A Reboot. Might take several tries. Also, ALWAYS check for new Duracell/Energizer fresh batteries.
113 Five Star HomeStars reviews robin@fireplacewest.ca 613-720-3186
Napoleon GX36, finish and mantel by FW. Client design.
We are still one of the few companies that do complete finishing. SWAPS, wood to gas fireplace conversions, $5400, gas inserts from $4600. Napoleon’s Inspiration ZC gas insert, $5100, Napoleon Havelock stoves, $5100. These are supply and install, plus HST prices, complete. Hope we are back to work soon. (Cabin fever)
robin@fireplacewest.ca
Recent Blog Posts
View allRETIREES DILEMMA—SPENDING FOR COMFORT
“Start spending those RRSPs!” Years ago, attending my wife’s last retirement seminar, the Financial Planner uttered those words, Everyone gasped. “Not so, not so.” It was a heck of an … Read more
BEST OF VALOR—Legend G3 GAS INSERT
Fireplacewest.ca loves the Valor G3 gas insert. Since 2012, our business model has been to have none to zero warranty work. The G3 with the Valorstat remote system, delivers that, … Read more
FIREPLACE WEST. QUESTIONS???
NUMBER ONE QUESTION. BRANDS? Napoleon, Savannah, Regency, Valor. NAPOLEON–best prices, has great Ascent series, getting better trims. SAVANNAH–Best value linear fireplace. REGENCY–better trims, great log sets, new 3 sided … Read more
FW’S WOOD TO GAS FIREPLACE SWAP
IT’S HAPPENING! Finally, Insurance inspectors are taking note of the thousands of 30 year old PLUS wood zero clearance fireplaces. These units are all in bad shape and our experience … Read more
‘WE ARE IN THE CLOUD AND THE REVIEWS ARE TRUE’
THESE are the answers to our two most common Questions “Where are you located and Are the reviews true?” COMPANY I’m Christopher Robin Hetherington, owner of Robin’s Construction Services Ltd … Read more
Products we Sell
