FIREPLACE WEST, Robin Hetherington, wish all Good Fortune and a Healthy 2019.
Major storm alert this Wednesday/Thursday.
PLEASE, please USE your gas fireplace and inserts during this snow storm to keep snow from blocking the chimney cap or sidewall termination. Sometimes the blowing snow packs inside the cap and will stop it from running. Same for your furnace. Keep snow from blocking outside vents. Dig them out if covered. Really important.
(PROBLEM) “Robin, my flame is really wimpy or lifts of firebed and shuts off. “ See blowing snow above. Start pilot light if off, set at LOW FLAME and turn it on for 15 second intervals. You are trying to melt the snow in the cap. Do it repeatedly and do longer cycles. Shut off as flame lifts off. Also will warm up in a few days.,,
(PROBLEM). “It seems to take forever to relight my pilot light. “. The gas when off, retreats back a bit and you have to have a bit of patience. Sometimes a minute or two for the gas to come back into the line. PATIENCE. KEEP PRESSING THE SPARKER IF PRESSING IN THE PILOT POSITION. REMEMBER to keep pressing the pilot knob in for an additional 30 seconds. Don’t forget to turn knob to ON WHEN pilot is lit
(PROBLEM). “Robin, I can’t turn on my fireplace.” #1 service tip, Fireplace West, is to change batteries (Duracell) in BOTH hand remote and receiver box inside bott/side of fireplace if not turning on.
Let’s talk fireplaces. Robin@fireplacewest.ca
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Robin @fireplacewest.ca installed a GD36 gas fireplace in our family room. It was a pleasure dealing with him and his company. He was true to his word throughout the process. We have warmth.
Would recommend him to anyone seeking a gas fireplace installer; even came back and helped us with framing it in.JIM H
Big Brothers Big Sisters of Lanark County is thrilled to partner with Fireplace West this year. Robin proactively sought us out to make BBBS his charity of choice. We are grateful for Robin’s partnership, belief in mentoring and willingness to give back to the community.BETH Big Brothers Big Sisters Lanark Country
Robin installed a gas fireplace with stone surround, hearth and mantel. His workmanship and attention to detail are exceptional. We are blown away with the result and LOVE our new fireplace. We went through a slew of mostly frustrating attempts to find a contractor. Robin is responsive, friendly and honest. Stop looking and call Robin.RAOUIA H.
Last fall, we found Robin through his website. He saw us within hours. His quote was $1,000 under the competition. His work and installation were excellent. Couldn’t be happier.MICHAEL M.
Robin removed a 24 year old wood fireplace and gas insert easily. Installed a GD36 on 24″base, excellent plastering. Everything was neat and tidy, pleasant crew. Would recommend him without hesitation.JANETTE