Covid-19.. Life is too fast. We are in this together. We (fireplace West) are closed, have been in isolation since March 20, possible return end of March/April 3/8/13 and Now APRIL 30. I apologize to the projects caught in limbo. Total awe and thanks to Prime Minister Trudeau, Premier Ford and the other Premiers, Dr Tam, all of the first responders, all of the nurses and doctors. Stay safe everyone!!!
APRIL. We are available anytime by phone, email email@example.com, Skype. Virtual appointments?
SERVICE QUERIES. OUR MANTRA IS “NONE TO ZERO” WARRANTY WORK. Our service work tends to be over the phone “change your batteries” in 1.the hand remote and 2.the receiver box within the fireplace. That advice works for any of our Valor, Napoleon projects where there is a hand remote. Sometimes you might need to re synchronize the hand remote with the receiver box inside the fireplace. With the slide set in the middle (remote), press Reset or Learn button on receiver box and within 20 seconds, press on/off on the hand remote.
Napoleon gas fireplace models like the GX36NTRE, GX42NTRe can be restarted by 1.unplugging and 2.removing the battery backup. Wait 30 seconds and plug back in. A Reboot. Might take several tries. Also, ALWAYS check for new Duracell/Energizer fresh batteries.
113 Five Star HomeStars reviews firstname.lastname@example.org 613-720-3186
Napoleon GX36, finish and mantel by FW. Client design.
We are still one of the few companies that do complete finishing. SWAPS, wood to gas fireplace conversions, $5400, gas inserts from $4600. Napoleon’s Inspiration ZC gas insert, $5100, Napoleon Havelock stoves, $5100. These are supply and install, plus HST prices, complete. Hope we are back to work soon. (Cabin fever)
“Start spending those RRSPs!” Years ago, attending my wife’s last retirement seminar, the Financial Planner uttered those words, Everyone gasped. “Not so, not so.” It was a heck of an … Read more
Fireplacewest.ca loves the Valor G3 gas insert. Since 2012, our business model has been to have none to zero warranty work. The G3 with the Valorstat remote system, delivers that, … Read more
NUMBER ONE QUESTION. BRANDS? Napoleon, Savannah, Regency, Valor. NAPOLEON–best prices, has great Ascent series, getting better trims. SAVANNAH–Best value linear fireplace. REGENCY–better trims, great log sets, new 3 sided … Read more
IT’S HAPPENING! Finally, Insurance inspectors are taking note of the thousands of 30 year old PLUS wood zero clearance fireplaces. These units are all in bad shape and our experience … Read more
THESE are the answers to our two most common Questions “Where are you located and Are the reviews true?” COMPANY I’m Christopher Robin Hetherington, owner of Robin’s Construction Services Ltd … Read more
Robin @fireplacewest.ca installed a GD36 gas fireplace in our family room. It was a pleasure dealing with him and his company. He was true to his word throughout the process. We have warmth.
Would recommend him to anyone seeking a gas fireplace installer; even came back and helped us with framing it in.JIM H
Big Brothers Big Sisters of Lanark County is thrilled to partner with Fireplace West this year. Robin proactively sought us out to make BBBS his charity of choice. We are grateful for Robin’s partnership, belief in mentoring and willingness to give back to the community.BETH Big Brothers Big Sisters Lanark Country
Robin installed a gas fireplace with stone surround, hearth and mantel. His workmanship and attention to detail are exceptional. We are blown away with the result and LOVE our new fireplace. We went through a slew of mostly frustrating attempts to find a contractor. Robin is responsive, friendly and honest. Stop looking and call Robin.RAOUIA H.
Last fall, we found Robin through his website. He saw us within hours. His quote was $1,000 under the competition. His work and installation were excellent. Couldn’t be happier.MICHAEL M.
Robin removed a 24 year old wood fireplace and gas insert easily. Installed a GD36 on 24″base, excellent plastering. Everything was neat and tidy, pleasant crew. Would recommend him without hesitation.JANETTE